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Kriz Yönetimi: Küresel Krizler Karşısında Havacılık Sektöründe Uygulanan Stratejilerin Değerlendirilmesi
Sibel Bilkay
İletişim Yönetimi: Havacılık Kazaları Çerçevesinde Değerlendirilmesi
Sibel Bilkay
Havacılıkta Yolcu Hizmetleri Yönetiminin Uluslararası Boyutu
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