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Zor İnsanlarla Başa Çıkma Yolları
Ursula Markham ÜCRETSİZ İNDİRKitap Hakkında
Bu kitapta zor insanları tanıma ve onlara karşı uygulanabilecek davranış yöntemlerini belirleme konusunda pratik tavsiyeler yer alıyor.·söz kabadayılığına nasıl karşı durulur
